{"id":4138,"date":"2022-08-30T23:26:07","date_gmt":"2022-08-30T21:26:07","guid":{"rendered":"https:\/\/geekshop.rs\/?page_id=4138"},"modified":"2024-07-31T16:13:00","modified_gmt":"2024-07-31T14:13:00","slug":"delivery-information","status":"publish","type":"page","link":"https:\/\/new.geekshop.rs\/en\/sve-o-dostavi\/","title":{"rendered":"All about delivery"},"content":{"rendered":"<section id=\"uid1761311038131\" class=\"faq-section zb-section zb-element zb-el-zionSection\"><div class=\"zb-section__innerWrapper\"><div id=\"uid1761311038132\" class=\"zb-column--12 zb-column zb-element zb-el-zionColumn\"><h1 id=\"uid1761311038133\" class=\"faq-section-title zb-element zb-el-zionHeading\">All about delivery<\/h1><\/div><div id=\"dostava\" class=\"zb-column--8 faq-column zb-column zb-element zb-el-zionColumn\"><h3 id=\"uid17613110381312\" class=\"faq-title zb-element zb-el-zionHeading\">Same-day delivery<\/h3><div id=\"uid1779358217831\" class=\"zb-element zb-el-zionText\"><p><strong>Urgent delivery (several options depending on the city)<\/strong><\/p><\/div><div id=\"uid17613110381313\" class=\"faq-accordions zb-element zb-el-accordions\"><div id=\"uid17613110381314\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tBelgrade - Same-day delivery\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid17613110381315\" class=\"faq-accordion-text zb-element zb-el-zionText\">Need it urgently? <br \/><br \/>Don't worry, we're used to it; we've sent orders like this at least 100 times. If you want to give someone one of our backpacks for their birthday today, or you're leaving on a trip tomorrow morning, we're here to help and arrange delivery today. We're based in Novi Sad, but offer same-day delivery to both BG and NS.<br \/><br \/>\n<ul>\n<li><strong>We work with shared taxi drivers who travel from NS to BG several times a day.<\/strong><\/li>\n<li>Delivery costs between 1000-1500 rsd depending on the part of town. (Novi Beograd is cheaper, the other side of the bridge a little more expensive)<\/li>\n<li>If it is not that urgent, delivery is free if you wait until the next business day and use our courier service.<\/li>\n<\/ul>\n<h3><strong>Same-day ordering procedure:\u00a0<\/strong><\/h3>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Call us or send a Viber message and say you need\u00a0<strong>same-day<\/strong>\u00a0and tell us your address.<\/li>\n<li>We will check with the shared-route taxi drivers when they have a trip, when they can deliver and how much it will cost.\u00a0<\/li>\n<li>If that suits you, let us know and place the order on the website. You must choose either e-banking or card payment at checkout. Shared taxi drivers do not handle cash on delivery.<\/li>\n<li>We confirm receipt of your order by Viber message and let you know when the courier collects the goods from us.\u00a0<\/li>\n<li>It arrives at the agreed time; just come down to collect it from the driver and send us a message so we do not worry.<\/li>\n<li>Their delivery fee is paid in cash.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<strong>This only does not apply when we are all on holiday. You will know: it is shown on the website (on every product page near the add-to-cart button)<\/strong><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid17613110381316\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tNovi Sad - Same-day delivery\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid17613110381317\" class=\"faq-accordion-text zb-element zb-el-zionText\">Need it urgently? <br \/><br \/>Don't worry, we're used to it; we've sent orders like this at least 100 times. If you want to give someone one of our backpacks for their birthday today, or you're leaving on a trip tomorrow morning, we're here to help and arrange delivery today. We're based in Novi Sad, but offer same-day delivery to both BG and NS.<br \/><br \/>\n<ol>\n<li>You can collect it from our warehouse at an agreed time.<\/li>\n<li>We can send it by eco courier.<\/li>\n<li>Sometimes we can also arrange delivery ourselves.\u00a0<\/li>\n<\/ol>\nP<br \/>\n<ul>\n<li>Call us or send a Viber message saying you need it today, and give us the address; we will work out something that suits us both.<\/li>\n<li><strong>The only exception is when we are all on holiday. You will know \u2014 the website will be covered in notices.<\/strong><\/li>\n<\/ul><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><div id=\"uid1761311038134\" class=\"zb-column--8 zb-column--sm--12 faq-column zb-column zb-element zb-el-zionColumn\"><h3 id=\"uid1761311038135\" class=\"faq-title zb-element zb-el-zionHeading\">Today for tomorrow<\/h3><div id=\"uid1779359050131\" class=\"zb-element zb-el-zionText\"><p><strong>Free delivery by the best courier service in Serbia<\/strong><\/p><\/div><div id=\"uid1761311038136\" class=\"faq-accordions zb-element zb-el-accordions\"><div id=\"uid1761311038137\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tIf I order now, when will my parcel arrive?\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761311038138\" class=\"faq-accordion-text zb-element zb-el-zionText\"><ul>\n<li>If you order on a working day before 13h, it arrives the next working day.\u00a0<\/li>\n<li>If you order on Friday before 13h, it arrives on Monday.<\/li>\n<li>If you order after 13:00 on Friday or at any time over the weekend, it will arrive on Tuesday.\u00a0<\/li>\n<\/ul><\/div><div id=\"uid1761330954831\" class=\"zb-element zb-el-zionImage\"><div ><img decoding=\"async\" src=\"https:\/\/new.geekshop.rs\/wp-content\/uploads\/2021\/04\/dostava-za-jedan-dan.jpg\" width=\"\" height=\"\" class=\"ob-product-default-image\" alt=\"\" title=\"\"><\/div><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761321427231\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tHow much does delivery cost? \t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761321427271\" class=\"faq-accordion-text zb-element zb-el-zionText\"><p>Delivery is free.<\/p><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761322583681\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tWhen will the courier arrive? \t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761322583682\" class=\"faq-accordion-text zb-element zb-el-zionText\"><p>We're not psychic, but on delivery day you'll get a text with an approximate time, e.g. courier Pera will arrive between 10-13h.<\/p><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761321434471\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tWhat if I'm not at home? \t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761321434511\" class=\"faq-accordion-text zb-element zb-el-zionText\"><p>You will receive the courier's phone number by SMS on delivery day, so try arranging a time with them. Postponing until the next day is fine too.\u00a0<\/p><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761321440441\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tWhat if I work from 08:00 to 16:00?\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761321440481\" class=\"faq-accordion-text zb-element zb-el-zionText\"><p>Order to your workplace and leave a note asking for delivery by 15:00.<\/p><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761321446071\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tWhat if I'm in a meeting and don't answer the courier? \t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761321446101\" class=\"faq-accordion-text zb-element zb-el-zionText\"><p>If they can't reach you by phone, they'll try 2 more times (tomorrow and the day after), then return it to us.<\/p><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761321461951\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tWhat if I need it urgently and the courier does not arrive at the agreed time?\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761321461981\" class=\"faq-accordion-text zb-element zb-el-zionText\"><p>\u00a0Give the courier service or us a nudge so we can help and put pressure on the slacker.<\/p><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761311038139\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tWhich courier service do you use\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid17613110381310\" class=\"faq-accordion-text zb-element zb-el-zionText\">We ship by courier <strong>GLS<\/strong>. They're new to Serbia (though it's already their second year; we're writing this in 2024).\u00a0<br \/><br \/>They are the best so far, and we have tried them all.\u00a0<br \/><br \/><strong>Their advantages:\u00a0<\/strong><br \/>\n<ul>\n<li>The highest delivery success rate in Belgrade: 97% arrive the next day, without delays.\u00a0<\/li>\n<li>They give a three-hour arrival window (e.g. courier Pera arrives between 10-13h; his number is 06x-xxx-xxxx)<\/li>\n<li>They are courteous and take their service seriously. That is why we chose GLS.\u00a0<\/li>\n<li>Their customer support is good; they answer the phone quickly. Which should be normal, but is not common to all courier services...<\/li>\n<\/ul><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><div id=\"reklamacije\" class=\"zb-column--8 faq-column zb-column zb-element zb-el-zionColumn\"><h3 id=\"uid17613110381321\" class=\"faq-title zb-element zb-el-zionHeading\">Personal collection available<\/h3><div id=\"uid17613110381322\" class=\"faq-accordions zb-element zb-el-accordions\"><div id=\"uid17613110381323\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tProcedure\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid17613110381324\" class=\"faq-accordion-text zb-element zb-el-zionText\">Of course, you may be skeptical: who are these people and what backpacks are they selling?! Or perhaps you just want to check whether the size suits you or choose a model or color. You can drop by our warehouse.\u00a0<br \/><br \/>We are a registered company and issue receipts, pro forma invoices, invoices and advance invoices. We also offer branding for companies buying in bulk for their employees. We've supplied between 10-500 backpacks to companies in Serbia and welcome wholesale enquiries. And yes, you can collect your order from our warehouse.\u00a0<br \/><br \/><strong>Warehouse opening hours and directions:\u00a0<br \/><\/strong>\n<ul>\n<li>Weekdays until around 14h, but we are flexible. Call or ask via Viber, and we will give you directions and the address.\u00a0<\/li>\n<\/ul>\n<br \/><strong>Payment methods at the warehouse:\u00a0<\/strong><br \/>\n<ul>\n<li>Cash<\/li>\n<li>E-banking if you have it on your phone<\/li>\n<li>By card on site<\/li>\n<\/ul>\nYou receive a fiscal receipt, or even an invoice for your company if needed \u2014 everything on the spot.\u00a0<br \/><br \/>Choose the payment method that suits you.<\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><div id=\"uid1761334944031\" class=\"zb-column--12 zb-column zb-element zb-el-zionColumn\"><h1 id=\"uid1761334993921\" class=\"faq-section-title zb-element zb-el-zionHeading\">All about payment<\/h1><\/div><div id=\"reklamacije\" class=\"zb-column--8 faq-column zb-column zb-element zb-el-zionColumn\"><h3 id=\"uid1761335388912\" class=\"faq-title zb-element zb-el-zionHeading\">Payment method information<\/h3><div id=\"uid1761335388913\" class=\"faq-accordions zb-element zb-el-accordions\"><div id=\"uid1761335388914\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tHow do I pay when ordering through the website?\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761335388915\" class=\"faq-accordion-text zb-element zb-el-zionText\">However you like, you can pay:\u00a0<br \/>\n<ul>\n<li>Cash on delivery - cash to the courier when you receive it<\/li>\n<li>By e-banking \u2014 payment instructions are emailed to you (select this when ordering)<\/li>\n<li>By card through the website - we use Raiffeisen bank's system. It is not the prettiest, but it works.\u00a0<\/li>\n<\/ul><\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761339059131\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tDo you issue pro forma invoices and company invoices?\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761339059132\" class=\"faq-accordion-text zb-element zb-el-zionText\">Come on, folks, you ask us this all the time, <strong>of course<\/strong>. Our website may have an informal sense of humor, but we're a real business. Rather than paying 200\u20ac for a trust certificate, we prefer to let customers speak for us: at the time of writing (July 2024), our Facebook page had a 4.9-star rating from more than 260 reviews.<br \/><br \/>We are a registered business with a tax ID, company registration number, bank account and accountant. We can issue pro forma, standard and advance invoices.<\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><div id=\"uid1761341967481\" class=\"faq-accordion zb-el-accordions-accordionWrapper zb-element zb-el-accordionItem\">\n\t\t<div class=\"zb-el-accordions-accordionTitle\" tabindex=\"0\" role=\"button\">\n\t\t\tIs payment in instalments possible?\t\t\t<span class=\"zb-el-accordions-accordionIcon\"><\/span>\n\t\t<\/div>\n\t\t<div class=\"zb-el-accordions-accordionContent\">\n\n\t\t\t<div\n\t\t\t\tclass=\"zb-el-accordions-accordionContent__inner\"\n\t\t\t><div id=\"uid1761341967482\" class=\"faq-accordion-text zb-element zb-el-zionText\">Da, trenutno prihvatamo \u010dekove gra\u0111ana. Ali vi mo\u017eete i privatno kontaktirati <a href=\"https:\/\/www.raiffeisenbank.rs\/sr\/stanovnistvo\/kartice\/test-ipsos-visa\/visa-kreditna-kartica-v1.html\" target=\"_blank\" rel=\"noopener\">Raiffeisen banku<\/a> ili neku drugu za podelu ve\u0107ih iznosa na rate.<\/div><\/div>\n\n\t\t<\/div>\n\t\t<\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Urgent delivery (several options depending on the city)<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-canvas.php","meta":{"footnotes":""},"class_list":["post-4138","page","type-page","status-publish","hentry"],"zion_builder_status":false,"_links":{"self":[{"href":"https:\/\/new.geekshop.rs\/en\/wp-json\/wp\/v2\/pages\/4138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.geekshop.rs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/new.geekshop.rs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/new.geekshop.rs\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/new.geekshop.rs\/en\/wp-json\/wp\/v2\/comments?post=4138"}],"version-history":[{"count":0,"href":"https:\/\/new.geekshop.rs\/en\/wp-json\/wp\/v2\/pages\/4138\/revisions"}],"wp:attachment":[{"href":"https:\/\/new.geekshop.rs\/en\/wp-json\/wp\/v2\/media?parent=4138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}